CMA has a nationwide network of over 70 field investigators including representation in Scotland, Northern Ireland and Eire. Our agents come from a law enforcement background and are carefully checked and appraised before handling our case work. We are continuously reviewing and adding to our panel of investigators to ensure our clients receive a consistent, high quality and efficient service.

CMA has developed a best practice guide to assist our field operators maintain industry leading service standards and we have implemented a process improvement programme to provide them with online support, database access and improved IT capabilities.