E-Mail Documents

By reference to the letter we have sent you, please note OUR reference number.

Take images of the important documents, for example:

  • The purchase receipt
  • The advertisement for the vehicle (if available)
  • Finance documents (if applicable)
  • V5C, front page and the rear of this – the front displays the current keeper and previous keeper, the rear displays the vehicle details, the specifics to include VIN
  • MoT – the entire page – the left which provides information such as the certificate number, vehicle details, mileage, dates and test station, the right which display advisory notices
  • Service documents – anything that you posses which supports the maintenance of the vehicle, in particular any documents that corroborate someone having addressed advisory notices on the MoT.
  • extracts from the service booklet
  • any documents you believe will assist us to understand the vehicle history plus, for example:
    • letters from the police
    • correspondence form third parties
  • please also take a photo of the keys

Once this has been completed, please:

  • email the images to the the address which can be located here and
  • in the subject line of the email ensure our reference is cited

An example of this is as follows where ‘*******’ represents our 7 character reference:

email form









This will result in the images automatically being attached to the file at CMA and an alert being sent to the handler.

Call us now on: 08453 8888 10

or Send us an e-mail