To be considered the premier resource for our Clients in all matters relating to Claims Management;
providing unequalled investigation and reporting services to the Insurance Industry.
Supporting customers by providing an outstanding range of fast, efficient and unique services.
Maintaining a high set of standards and values that are at the core of everything we do.
Being innovative, proactive and considered in our approach.
Following the principles of the FSA’s Treating Customers Fairly.
Respecting our colleagues, clients and everyone we deal with as part of our working environment.
Continuously striving to improve.
By combining the best people, the right services and leading technologies, to be the most sought after provider of
specialised services for our customers.
To maximise revenue for clients whilst maintaining respect for those we are dealing with on their behalf.
To maintain our values: