Highways England Contractors & Inflated Claims

The Earl of Lytton (26/06/2017) stated, in response to the Queen’s speech:

“I welcome the attention being given to the question of spurious personal injury claims in motor accidents, but Highways England’s own contractors are apparently not averse to submitting inflated “green claims”, as they are known, for highway infrastructure damage caused during motor accidents.

These increase insurance costs, too, and appear to be outwith the contractual arrangements with Highways England, and yet nothing seems to be done about them”.*

Over the past years Claims Management & Adjusting Ltd has collated much information to demonstrate, as an example, Kier Highways Ltd., did not price claims against Third Parties (drivers, fleets & insurers) in accordance with their Area 9 contract from day one and that Highways England failed to uncover the conduct – or failed to address it.  That we caused KHL to abandon their first methodology in late 2015 evidences non-compliance from the outset.  Current charging is claimed to be consistent with the contract but this is disputed ... and Area 9 is currently the subject of an investigation. 

We provide further information at www.EnglandHighways.co.uk

*Hansard – click here

Road Deaths; Careless Human Behaviour?

5-year road-fatality high. Government figures show that the number of people killed on British roads rose to 1792 in 2016, the highest figure since 2011.

Neil Greig, IAM RoadSmart’s director of policy and research, says: “Although cars are getting safer and there has been a step change in new road investment, careless human behaviour and increasing traffic levels are cancelling this out.” – full story – whatcar.com 

Pedestrian deaths saw the largest year-on-year rise at 10 per cent, followed by car occupants (8 per cent).

Some 24,101 people were seriously injured on Britain’s roads in 2016 – full story metro.co.uk

2016 Reported Road casualties in Great Britain, report; – Road Casualties 2016 

New Vehicle Salvage Codes

1st October – New Salvage Categories

The updated insurance industry code of practice for dealing with motor salvage, published in June 2017 came into effect yesterday 01/10/2017.  The new code reflects the increasing complexity of newer vehicles which can make it harder for damaged cars to be safely repaired. It also has a greater focus on the condition of the vehicle rather than repair costs. Changes include:

  •  Replacing previous salvage categories A, B, C and D with
    • A: Scrap
    • B: Break
    • S: Structurally damaged repairable
    • N: Non-structurally damaged repairable
  • The scope of the code has been increased to include some guidance on motorcycles and quadricycles
  • Minimum qualification requirements have been introduced for all individuals who categorise vehicle salvage.

The new code can be read here:- Salvage 2017

The old code can be read here:- Salvage 2007

2017 Crime Survey

20/07/2017  – The ONS (Office for National statistics) published its Statistical bulletin:

Crime in England and Wales: year ending Mar 2017 – Crime in England and Wales year ending Mar 2017

It appears to have been missed by many.

‘Most categories of theft in the Crime Survey for England and Wales (CSEW) estimates showed an apparent reduction compared with the previous year’s survey but the only statistically significant decreases were in the subcategories of other theft of personal property (16%), other household theft (13%) and vehicle-related theft (10%).’

But page 20 of the report is specific and demonstrates the increase in vehicle crime we have noticed:

Theft of Motor-Vehicle is up 19% when compared with 04/2015 to 03/2016.   The reported thefts almost reach 100,000, the recorded figure being 97,152.   This equates to about

  • 260 / day
  • 11 / hour

So a vehicle is stolen every day, 24-hours / day every 6 minutes (or less).

The statistics do not identify the recoveries but we would be surprised if there is anything like 50% being found.  So that’s about 50,000 vehicle which ‘disappear’.  If they have a value of £10,000 each, the loss is £500 million.

The theft rate equates to about 1 in every 380 licensed vehicles on our roads.

IAATI has called for greater attention to the problem which sees victims suffer inconvenience, distress an financial hardship whilst being a lucrative trade for those involved in just about every facet of criminal activity.

If you have an interest in vehicle related crime, are associated with the auto-theft industry, IAATI membership is encouraged – click here